Managed IT
We Are North Florida’s
Outsourced IT Department
Technology should drive your business forward, not slow it down. Proactive Data delivers fully managed IT services and responsive IT Support in Freeport, FL and across North Florida, covering everything from day-to-day technical support and cybersecurity to cloud management, compliance, and long-term strategy. For a flat monthly fee, you get a complete IT department without the overhead of hiring one.
Our team starts with a no-cost, no-obligation audit of your current IT environment. We will assess what you have, identify what needs attention, and build a plan aligned with your goals.
What Our Managed IT Services Include
Managed IT Support & Helpdesk Support
When something breaks or a question comes up, your team needs answers fast. Proactive Data provides responsive day-to-day IT support both remotely and on-site, handling everything from user issues and software problems to hardware failures and general troubleshooting. We keep your people productive so downtime does not become lost revenue.
Remote and on-site support for desktops, laptops, and devices
Fast response to tickets, outages, and day-to-day user issues
Ongoing system maintenance to prevent problems before they start
Cybersecurity & Threat Protection
Threats are constant, and a single breach can be devastating. Our layered security approach protects your networks, endpoints, and devices from viruses, malware, ransomware, and intrusions. We deploy business-grade firewalls, endpoint protection, and real-time monitoring to detect and neutralize threats before they cause damage. Web content filtering adds another layer, keeping your team focused and your systems clean.
Business-grade firewalls and endpoint protection for every device
Real-time threat monitoring and rapid incident response
Web filtering to block malicious content and keep staff on task
Microsoft 365 & Cloud Management
Your team relies on email, file sharing, and collaboration tools every day. Proactive Data manages your Microsoft 365 environment and cloud services so everything runs reliably and securely. From licensing and configuration to ongoing administration and support, we handle the details so your staff can focus on their work.
Full administration of Microsoft 365 licenses and user accounts
Secure configuration of email, Teams, SharePoint, and OneDrive
Ongoing cloud monitoring to keep services running and optimized
Data loss can happen in an instant and the consequences can be severe. As a Veeam Cloud Service Provider, Proactive Data builds comprehensive backup and recovery plans that protect your critical business data both locally and in the cloud. In the event of a hardware failure, cyberattack, or natural disaster, we ensure your data is secure, accessible, and can be restored quickly to get you back on track.
Local and cloud backups managed through Veeam-certified solutions
Tested recovery plans designed to minimize downtime and data loss
Scalable storage options built to fit any budget or requirement
Network & Infrastructure Management
A slow or unreliable network affects everything. Proactive Data handles the design, installation, administration, and ongoing maintenance of your office network, servers, switches, and storage. We keep your infrastructure updated, optimized, and running at peak performance, including remote administration of your domain users and shares.
Network design, installation, and ongoing performance management
Server administration, updates, and remote domain management
Proactive monitoring to catch infrastructure issues before they grow
Compliance & Risk Readiness
Regulatory requirements are growing more complex every year, and the cost of falling short is significant. Proactive Data helps businesses across North Florida achieve and maintain compliance with frameworks including HIPAA, PCI DSS, CMMC, NIST, FISMA, SOX, and more. Our services cover regulatory assessments, gap identification, policy development, employee training, and audit preparation.
Whether your business operates in healthcare, financial services, retail, government, defense, or education, we tailor a compliance plan to your specific requirements. Our team monitors regulatory changes and provides ongoing support to keep your programs current and effective.
Assessments covering HIPAA, PCI DSS, CMMC, NIST, SOX, and more
Custom policies, controls, and documentation for audit readiness
Ongoing regulatory monitoring so your compliance never falls behind
Learn more about our Compliance Services
IT Strategy & vCIO Services
Technology decisions have long-term consequences. Proactive Data acts as your virtual Chief Information Officer, providing the planning, budgeting guidance, and technology roadmap your business needs to grow with confidence. We help you understand where your IT investment is going, where it should be going, and how to get there without overspending or falling behind.
Technology roadmaps aligned to your business goals and budget
Vendor management and procurement guidance from experienced advisors
Quarterly reviews to keep your IT strategy current and effective
Why Businesses Choose Proactive Data
Predictable Costs
A fixed monthly fee replaces unpredictable break-fix bills. You know exactly what you are paying, and we are motivated to keep your systems healthy because your success is tied to ours.
One Partner for Everything
Instead of managing multiple vendors for support, security, backups, and compliance, you have one point of contact for all of it. Everything is coordinated, documented, and handled by a team that knows your environment.
Local Support, Professional Results
Proactive Data is based in Freeport, Florida and serves businesses throughout the North Florida region. You get the responsiveness of a local provider and the capabilities of a full-service IT team.
Harness Our IT Expertise
Our team will evaluate your current setup, identify risks and gaps, and provide a free quote with no obligation. Call us at (850) 367-7609 or fill out the form below to get started.
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (850) 367-7609 or complete the form below and we'll help in any way we can.
"*" indicates required fields
See What Proactive Data Clients are Saying
David Gershaw
August Lilly
“Chris has been an asset for our technical issues at our restaurant locations. The responsiveness and professional are just what we needed to make us more productive at what we do best. We’ve had issues with hardware and software applications as well as video surveillance and through the support provided by his company, we get immediate help.”
Ashley Simpson
Trotters General Contractors Inc. CGC
“Local support with "big city" corporate level responsiveness and knowledge without all the fluff - Chris and team are efficient and provide quality service even for the budget conscious. Not interested in upselling what we didn't need which we appreciated. Refreshing change of pace. Highly recommend!”